Caring for the Future
As we get older, we all want the best for our parents and grandparents and if they are struggling to live independently, what’s the next best thing?
The Care Quality Commission (CQC) is the independent regulator of health and social care in England. It’s always a good idea to look at the reviews and ratings of care homes before you go to visit them. The CQC monitors, inspects and regulates services to make sure they meet fundamental standards of quality and safety and publishes what it finds, including performance ratings to help people choose the right care.
Through regular monitoring, looking at data and listening to people’s experiences of care, it can use its insight model to make decisions about what action to take depending on the outcome.
If the outcome is serious, they can use requirement or warning notices to set out the improvements the care providers must take. It can place a provider in special measures, where it is closely monitored, and it can issue fines and even prosecute where people are harmed or placed in danger of harm.
Because it works closely with other organisations that manage and oversee the health and social care system, it can spot and stamp out bad practice altogether, giving you peace of mind and reassurance that the care home you choose for your loved one will be one where they will be looked after and feel happy there.