FIRST CLASS CLEAN
The secret’s out! As word spreads about Helping Hands, more people than ever are turning to them for their many and varied cleaning, laundry and maintenance services
The Helping Hands Group has been quietly expanding and owner Suzanne Waring is delighted to introduce Emma Dewhurst who is overseeing day to day operations at this respected company, which is renowned for its first class services.
Under Suzanne’s expert guidance, Helping Hands offer a super-efficient cleaning service as well as laundry and property maintenance to both commercial and domestic customers along with a holiday home cleaning service and home help as and when it’s required.
But as with all successful businesses, it is the people that make them and at the Helping Hands Group it is the enthusiasm and passion of owner Suzanne, Emma and the team that continues to drive the company onwards and upwards.
The Helping Hands Group was founded by Suzanne originally as a cleaning service in 1999 and she still retains some of her original clients since starting up two decades ago – testament to the quality of the services she provides.
“It is all about retaining customers and keeping them happy,” says Suzanne. “That is crucial to our business.”
Whether it’s domestic or commercial cleaning, property services or home help, the Helping Hands Group has grown into a thriving business that today covers the whole of Lancashire.
Helping Hands can do as much or as little as you require from a one-off super-deep clean, a regular weekly or monthly clean or assistance with anything from laundry to shopping.
‘Whether the tasks are large or small, the teams at Helping Hands are efficient, helpful and friendly. When my mum was ill, they were wonderful, cleaning her house and checking on her. Now we too wouldn’t be without them cleaning our home. We would highly recommend them as a friend did to us.’
Mr and Mrs Daniels, Wilpshire
‘Just to say that yesterday’s clean was superb again – please give the team my extremely grateful thanks. The bathrooms sparkle and so does the kitchen and both the garden room and kitchen floor look amazing.’
No matter how small or large your company, the Helping Hands Group can help clean and maintain your property and offices.
‘When we built our world-class EKM HQ in Preston, Lancashire, we knew that we needed a world-class team to take care of it. Helping Hands can be relied upon and our building remains in its as-new condition, because they pay it the care and attention it deserves. I know that regardless of the things that need doing the Helping Hands team of trustworthy reliable professionals can get it done and they do so to exceptional standards.’
Alison Chesworth, EKM
Helping Hands has a ‘fast-track’ cleaning and maintenance facility to service holiday homes. They work with a number of Ribble Valley holiday homes, providing a quick turnaround, changing beds, cleaning and stocking the fridge, before the next holidaymakers arrive.
‘We have been using your services for both our personal households and our holiday let business since 2015. During that time you have never let us down once. I find your service very flexible and adaptable to our needs. On occasions I have called on your help at short notice and you have always delivered and been willing and able to accommodate our requests (despite the fact it must have given you a headache to sort out).
The team are friendly, hardworking, respectful, unobtrusive and importantly trustworthy. They come in, work efficiently and leave our holiday let ready for its next occupants. Punctuality is good and they are willing to respond to any reasonable request. The standard of cleaning is very good. We also use the laundry services. This is a much-appreciated service due to the volume of bedding that we incur. The office staff are also very easy to deal with, being helpful and polite and keep me informed of schedule changes. Invoicing systems are straight forward.
Thank you for your valued service and may we wish you all the very best and success in your continuing business developments.’
Marilyn Clarke, Riverside Lodge
Whether it’s daily chores, taking someone to a doctor’s appointment, helping with the shopping, meal-making or a friendly chat, the team at Helping Hands can provide as much or as little help as required.
From window cleaning to mowing the lawns, landscaping and laying patios, for both commercial and domestic customers, Helping Hands carry out all property maintenance inside and out.
Offering a 100 per cent satisfaction guarantee, the Helping Hands Group has established a proven track record. “We are constantly looking at how we can improve things,” says Suzanne. “We have certain standards that we meet and customers appreciate that.”
Helping Hands Group
5 Windmill Cottages
Preston New Road
Mellor Brook BB2 7NT