SPREADING THE WORD…
As word spreads about the Helping Hands Group, more people than ever are turning to the trusted team for their domestic, commercial and home help services
Much of the work that the Helping Hands Group gets comes from word of mouth and personal recommendations, which is testament to the fantastic services they provide.
“We are busier than ever,” says Helping Hands Group founder Suzanne Waring.
Well known for their meticulous attention to detail, Suzanne invests heavily in staff training: “We are constantly updating our training so the teams can go out and provide a first class service for our domestic and commercial customers. Whatever job they have been tasked to do they are well trained in order that we can meet our customers’ expectations.”
Suzanne who personally meets all new customers in order to establish the best service for them, recently introduced Emma Dewhurst who is overseeing day to day operations at this respected company, which is based at Mellor Brook.
Under Suzanne’s expert guidance, the Helping Hands Group offer a super-efficient cleaning service as well as laundry and property maintenance to both commercial and domestic customers along with a holiday home cleaning service and a rapidly expanding home help service for elderly clientele who may need that little bit of extra help around the home.
The Helping Hands Group was founded almost two decades ago by Suzanne who originally started it as a domestic cleaning service and she still retains some of her original clients which reflects the quality of the services she provides today.
So, whether it’s domestic or commercial cleaning, property services, gardening or home help, the Helping Hands Group has grown into a thriving business that today covers the whole of Lancashire.
DOMESTIC CLEANING
If it’s domestic cleaning you require, the Helping Hands team can do as much or as little as you require from a one-off super-deep clean, a regular weekly or monthly clean or assistance with anything from laundry to shopping.
Whether the tasks are large or small, the teams at Helping Hands are efficient, helpful and friendly.
COMMERCIAL CLEANING
No matter how small or large your company, the Helping Hands Group can help clean and maintain your property or offices. They can be relied upon to keep your building in tip top condition because the team gives their utmost care and attention. The Helping Hands team of trustworthy reliable professionals get it done to exceptional standards so your workplace is tidy and clean and ready for your workforce.
PROPERTY MAINTENANCE
From window cleaning to mowing the lawns, landscaping and laying patios, for both commercial and domestic customers, Helping Hands carry out all property maintenance inside and out. All the little jobs that you keep putting off, call Helping Hands and they will send an expert out to carry out the work swiftly and efficiently – so it’s a weight off your mind.
HOLIDAY HOMES
Helping Hands has a ‘fast-track’ cleaning and maintenance facility to service holiday homes and accommodation. They work with a number of Ribble Valley holiday homes, providing a quick turnaround, changing beds, doing the laundry, cleaning and stocking fridges, before the next occupants arrive. The team is friendly, hardworking, respectful unobtrusive and trustworthy.
“This area of the business is really taking off,” explains Suzanne. “Over the summer we were asked to service university halls of residence that were being used over the holidays by students coming to the area from abroad. Every three days the students would change over so we had 89 clusters of four rooms to service, which we did quickly and efficiently.”
The Helping Hands Group offer a 100 per cent satisfaction guarantee. Call them today and see what they can do for you!
HOME HELP: THAT LITTLE BIT EXTRA
For the elderly and those who feel that little bit vulnerable, the Helping Hands team can assist with all those things that are becoming difficult, whether that’s daily chores, getting to a doctor’s appointment, doing the shopping or making a meal, Helping Hands can provide as much or as little help as required.
“Many people, as they get older, want to retain their independence and stay in their own homes,” says Suzanne. “We understand that and we also understand that even when these people have families to support them, many of them work and just don’t have the time to help with little day-to-day domestic tasks. That’s where we come in.”
The caring Helping Hands team offer domiciliary cleaning services and assistance in all the small tasks that make a huge difference:
• Change the beds
• Do the laundry
• Take you to appointments
• Offer companionship
• Make meals
• Clean your property
• Do the gardening
• Home maintenance
Suzanne has personally selected and trained members of the Helping Hands Home Help team in order that customers, who are often frail and elderly, have helpers that understand their needs.
“I think it is very important to match a member of the team to the customer’s requirements. It is vital that they understand each other and get on with each other for this service to be a success and, judging by the expansion of the home help side of the business, this approach is most definitely working.”
“We have a team who understands their needs, they have empathy and compassion and we can create a bespoke package to make each individual’s life that bit easier.”
Helping Hands Group
5 Windmill Cottages
Preston New Road
Mellor Brook BB2 7NT
01254 812144
www.thehelpinghandsgroup.co.uk
