30 Years Success
Sarah Varley speaks to John Ardern of John Ardern & Co Estate Agents in Lytham about what makes this family business unique. Photography: Roger Moore
John Ardern & Co will celebrate 30 years in business this year. The company was formed in 1991 by Principal John Ardern FNAEA, who has been an estate agent on the Fylde Coast since 1977 and was elected as a Fellow of the National Association of Estate Agents in 1984. Over the years, the company has been recognised as a Licensed Agency by the National Association of Estate Agents, a founder member of the Ombudsman Scheme and chosen for the prestigious Guild of Property Professionals.
Daughter Zoe Ardern MNAEA and son Mathieu Ardern are both directors, having joined the company 20 and 15 years ago respectively. “We are a true family company, with a core value of providing the very best customer service,” John says. “This is a way of life for us. Every client has my mobile number and our vendors have the security of knowing they can always call me. We have a long-standing history of providing a highly effective, friendly, personal and professional service our clients can rely on.
“We are backed up by an excellent long-standing team, who have almost all been with us for at least 7 years, including senior sales negotiators Tina Bradshaw and Paul Farman, who is actually also an auxiliary firefighter, so he has permission to rush off at any moment! This longevity and continuity of service gives real confidence to our buyers and vendors.
“When we first opened our doors back in 1991 I ordered 12 boards, hoping to attract 12 properties in the first month,” John says. “The response was phenomenal and we actually gained 83 properties in that very first month.
“We have seen many highs and lows of the property market over the years. This experience and our level of service brought us one of our greatest achievements 10 years ago, being chosen to become members of the Guild of Property Professionals. The very careful vetting process means members can have absolute confidence in recommending colleagues across the country to provide the very best service and we get recommendations every day from other members of buyers looking for a property in our area.
“With our 30 years’ experience – and even longer in my case – we have the knowledge to advise our clients on every little detail of South Fylde, from Lytham St Annes, Freckleton, Warton, Wrea Green and Kirkham to the Fylde villages such as Gt Eccleston, Elswick and Singleton.
“Our vendors know that their home is their biggest investment and trust us to handle it properly. The sign you have makes a statement about the quality of your home. We work extremely hard on your behalf to achieve the right sale for you and solve any issues. With our expertise, experience and care, we are here to take away the stress and strain from the whole process.”
John Ardern & Co
6 Park Street, Lytham FY8 5LU